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CSA POLICIES & BEST PRACTICES

Policy for CSA Cancellation or Hold: If you are on our CSA list, we are expecting you. Please let us know (via email) if we have made an error or your plans have changed or you need to postpone no less than 24 hours in advance please.

Policy for CSA Pick-up and Payment: We ask our CSA members to pay ahead for the month. Payments are due at the beginning of the month. We will no longer be able to reserve you a CSA share if it is not paid in advance. CSA shares that arenʻt picked-up by Wednesday at noon are donated to our lunch crew for our "Volunteer Wednesdays". This policy is necessary to keep our farm operating. We harvest based on your orders and produce not picked-up on harvest day donʻt last well in the coolers. We canʻt offer credit for reserved CSA shares that are not picked up and need to still charge for ʻno showsʻ.  Mahalo for your support and understanding.

We put a lot of care in growing with organic principles and harvesting fresh the morning of the CSA. To help us keep our small farm operating smoothly, we ask that you:

  • Pick-up your share at our CSA Farm Stand Mondays between 2pm and 6pm. The freshness and quality of the share is lost if your CSA share is not picked up on Monday. If you can not pick up on monday send a friend!
  • Commit and pay ahead for the month. After trying out your first CSA share, we ask that you commit and pre-pay for the month. See FAQʻs below regarding payment.
  • Come early. When you come early, you have first choice from our morning harvest. For those who either don't like certain things or have too much of their own homegrown, you can swap things out. We also keep a general store style tab so you can easily pick up eggs or a couple bananas for the kids to snack on at pick-up.
  • Bring your own bag, compost, and back yard abundanceOn the day of pick-up, bring a bag so you can pack your share. We also can help distribute your backyard abundance and if you are not currently composting at home we want to help, we have 5 gallon buckets available for you to take home and fill up and return to the farm.

 

FAQs

What is a CSA?

CSA stands for “Community Supported Agriculture”, a farming model in which community members purchase shares to support and invest in the farm. In exchange, CSA members receive an abundant mix of vegetables and herbs from the farm every week.

 

What are the benefits of belonging to a CSA?

First, the vegetables you receive as a CSA member are as fresh as it gets, being harvested the morning for our CSA pick-up.  Second, in exchange for members investing in the farm you take a huge step towards moving Hawaiʻi towards a sustainable, local food system.  Finally, one of the greatest benefits of the CSA model is that it affords members the chance to develop a relationship with our farm and the farmers who grow their food and a space to foster community with their fellow CSA members–all while supporting local North Shore economy!

 

Are the vegetables you grow organic? (What about Pesticides and GMO seeds?)

We use organic growing practices–which includes NOT using any synthetic herbicides, pesticides or fertilizers; using non-GMO, heirloom and organic seeds; and age-old, natural soil building techniques to produce vibrant, healthy produce. We do not have USDA organic certification. However, acting as good stewards of our land, we have chosen to employ the best agronomic and pest management practices utilized by certified organic growers.

 

How much does a share cost?

The shares are harvested for a $25 value. Add-onʻs, such as eggs, are available for an additional price.

 

When is payment due and how do I sign up?

We ask that everyone sign-up and pay ahead for the month.  Monthly payments are due at the beginning of the month.We understand that not everyone is able to do so and we are happy to work out a payment plan with you if that’s the case.

You can start with a one-week trial. After, the itial week we ask that you commit to every week or every other week. We have an easy online CSA sign-up via PayPal. You can also pay via cash or check at the beginning of the month. 

 

How long do I have to commit?

We ask for a one month minimum subscription.  Please see the CSA policies page for more details on our cancellation policy. 

 

How do I know when to pay?  

You will be sent a courtesy reminder in the CSA newsletter at the beginning of each month.  

 

What if I'm going on vacation or traveling or I need a break?

Please send us an email at: info@waihuenafarm.com to let us know you need to cancel or put your share on hold. If you are using PayPal, youʻll also need to use the ʻunsubscribeʻ button.

If you don't get your hold in to us on time, you have the option to have a friend pick it up or to donate the box to our farm crew and volunteers.  

 

Can I buy a gift subscription for someone else?

To buy a subscription as a gift, email us at: info@waihuenafarm.com and put "Gift Certificate Inquiry" in the subject line.

 

What is in a typical share?

We work hard to include a good balance of different types of vegetables (e.g. root crops, cooking greens, salad greens, fruiting vegetables like tomatoes) every week. Your share will include kale, chard, mixed greens and a variety of roots, herbs and fruit and other veggies depending on the season and abundance of our garden.

 

Do you offer produce and value-added items from other local farms?

We love supporting our community by offering CO-OP items at our CSA and Farm Stand. If you are interested in having us help distribute your abundance or showcase your handmade products, contact us to discuss compensation options.

 

What if I get something in my box that I have never tried before?

It's kind of like Christmas every week!  That's what some of our members have said.  But seriously, the secret to trying new things is to have a good recipe. We have a lot of suggestions on how to prepare less common fruits and vegetables on our site and weekly newsletter. If you pick up your share and are unsure how to prepare some of the items, feel free to ask us about it, we always welcome an opportunity to talk vegetables!  At our monthly potlucks, we help you get acquainted with other CSA members, including veteran shareholders, who have a wealth of cooking knowledge.

We can also swap things out during pick up for those who either don't like certain things or have too much of their own homegrown. Come early to get the best choices on our freshly harvested produce.

 

How does it work on pickup day?

Pick-up your share at our Waihuena Farm Stand Mondays between 2 and 6pm during our summer time hours and between 2 and 5:00pm during our winter hours. Bring and pack your own bag. The items to pack in your CSA share will be written on our whiteboard. CSA items are located on the CSA table and in the CSA coolers. Once youʻve packed your share, cross your name off our list.

*DON'T FORGET TO BRING YOUR BASKET/BAGS & JARS BACK TO THE FARM *

 

What if my name is not on the pick-up list?

If your name is not on the list we have unfortunately not arranged a box for you. In most cases, we can still put a share together for you and will confirm your CSA membership for the following week.

 

I can't make it during pickup hours, can I send a friend to pick up my box?

Picking up your box the following day compromises the quality and freshness of the produce. You can send a friend or extended family member to pick up your box. Please make sure they understand that they need to check off and pick up using the member's name.  

If need to pickup your box the following day, please remember that the farm cannot  be held responsible for any damaged or spoiled produce in this situation. SHARES NOT PICKED UP BY WEDNESDAY 10AM ARE DONATED TO THE FARM CREW AND VOLUNTEERS.

 

Can I just stop by the farm and buy some produce and eggs?

Our farm stand is open Mondays for the CSA. If we have an over-abundant harvest, weʻll send out an email to let you know the farm stand will be open Tuesday. We also offer mid-week wholesale orders for small accounts and sometimes offer our produce at the Thursday Waimea Valley Farmers Market and Saturday North Shore Country Market (Sunset Beach Elementary School).

 

When can we tour the farm and see what is being grown for our CSA shares?  

We host “Farmily Potlucks” the first Monday of the month. This is a time to tour the farm, spend time with the farm crew and other families connected through the CSA, and share recipes and food from food grown on the farm.

 

How else can I support Waihuena Farm

  • Bring your food scraps for our chickens and compost. If you are not currently composting at home we want to help. We have 5 gallon buckets available for you to take home and fill up and return to the farm.
  • Bring your backyard abundance?  we can help you distribute it! (inquire by email or come-by Monday morning before noon).
  • Bring extra bags and egg cartons
  • Check our community bulletin board for updates on community events and offerings, nutritional information on food we grow on the farm, and other ʻbig pictureʻ reports and articles on the role of small farms in growing our local sustainable food system on the North Shore.
  • Pick-up garden starters and other supplies (coming soon!)